Wristband to enter the Park. Includes entry to all spaces:Aquarium, Dinosaurs exhibition, Vivarium, Open hall, Music room,Time hall, Mind hall, and On Stage hall.
Four wristbands to enter Parque Explora. The wristband includes entry to all spaces of Parque Explora
Includes entry to all spaces of Parque Explora, the Planetarium and a show in the Dome. Valid for two days.
Includes a show in the Dome and access to the 42 interactive experiences in the museum.
Includes four wristbands for the Planetarium, including one show in the Dome and access to the museum experiences in the second and third floors.
Placetopay is the e-payment platform used by Parque Explora to process online transactions created in the virtual store with valid payments methods.
At Parque Explora’s virtual store you may pay for your tickets or products with all valid payment methods. These include Visa, American Express, Diners and MasterCard credit cards, debit from savings and current accounts and PSE.
To protect your data, Parque Explora outsources processing of sensitive information to Placetopay. Our payment platform meets the highest standards required under the PCI DSS standard on the security of credit card transactions. Furthermore, it has the SSL security certificate issued by GeoTrust, a Verisign company, which ensures secure communications by encrypting all data to and from the site; this way, you can feel safe when entering your card information. During the payment process, the browser displays the authenticated symbol, the certifying authority and the address bar changes to green when visiting our website. These features are immediately visible and give assurance and confidence to complete the transaction on Placetopay. Placetopay is constantly monitored by McAfeeSecure and all electronic messages are signed using Certicámara.
Yes, at our website you may book your tickets or purchase our products 24/7 with just one click.
If you have not completed the transaction, you may start over and choose your preferred payment method. You cannot change your payment method after completing the transaction. Parque Explora: This applies to the payment method, but the store’s return policies should be mentioned to comply with Article 51 of the Consumer Protection Law.
No. Purchasers using Placetopay to make electronic payments will not incur additional fees.
First, check whether you received an email confirming the transaction at the email account registered to pay. If you did not receive this email, please contact Parque Explora to confirm the transaction status.
For each transaction approved through Placetopay, you will receive a payment voucher with the purchase reference number at the email account you provided at the time of payment. If you did not receive this email, please contact Explora Park or call +(57 604) 516 83 00 or email comercio@comercio.com, to request that the receipt be forwarded to the same email address registered at the time of payment.